At One Stop Pros, we are dedicated to protecting your privacy and personal data. This Privacy Policy outlines how we handle your information when you use our websites, apps, or services.
This Global Privacy Policy (“Privacy Policy”) explains how OneStopPros.us and its subsidiaries (“OSP,” “we,” “our,” or “us”) collect, use, retain, disclose, and delete your Personal Information on the OneStopPros.us websites, apps, and services (collectively, the “Platform”). It also explains your rights and choices depending on your location. By using the Platform, you confirm that you have read and understood this Privacy Policy and our Terms of Service (together, the “Agreement”).
We retain your Personal Information only as long as necessary to provide services or comply with legal obligations. Once no longer required, information will be deleted or anonymized.
Providers who apply to be listed on OneStopPros verify their identity through Didit, our identity verification provider. During this check Didit collects a photo of the provider's government ID and a selfie, and creates biometric data from the provider's face (a face geometry template) to confirm that the selfie matches the ID. We collect this only with the provider's written consent, given in the app before the check starts.
OneStopPros does not receive or store ID images, selfies or face templates. We keep only the result of the check: the provider that ran it, its reference number, the date, the type and issuing country of the ID, whether it passed, and the reason if it did not.
Didit permanently deletes the ID images, selfie and biometric data as soon as the check has a final result, and in any case no later than 30 days after the check starts. We do not sell, lease, trade or otherwise profit from biometric data, and we disclose it only to Didit for the purpose of the check or where the law requires it.
OSP may transfer Personal Information internationally, using appropriate safeguards and in compliance with the EU-U.S. Data Privacy Framework (DPF) and other applicable regulations.
For questions or privacy requests, please contact us:
Legal Department
OneStopPros.us
2866 Oakway Lane, Virginia, USA
Phone: (540-421-2476)
Email: ([email protected])
Users may contact OSP or relevant supervisory authorities to resolve privacy complaints. Binding arbitration may apply under certain circumstances.
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